My employer relies on Microsoft Lync for IM and on-line meetings.
Maybe the UI/UX experience is designed to make the corporate overlords feel good because Lync does so much work when you join a meeting…
- Open the meeting invite to get the link to the meeting. (This is the 1st window.)
- IE opens and goes to some Lync-related page. (Window 2.)
- The Lync client opens. (I have no idea why. Window 3.)
- Finally, the window with the actual meeting opens!
Four windows to close now for one meeting; I only had to interact with two of them — the meeting invite to get the link to the meeting, and the meeting window itself.
Does anybody at Microsoft use Lync and think this is a good user experience?